11 October 2023
PCU unveils customer survey results: shaping a brighter financial future together
In March 2023, Pentecostal Credit Union (PCU) prioritized members by conducting a confidential survey to align with the new Financial Conduct Authority (FCA) Consumer Duty. The survey focused on understanding PCU's diverse customer base, crucial for driving the Financial Well-being Strategy. Now, the results are in! Discover the insights that shape our commitment to your financial resilience. Dive into the survey summary and be part of building a secure financial future. Your engagement matters-explore the findings and join PCU in ensuring a brighter tomorrow.